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FAQ

Where can I find my FTP and nameserver settings?

These can both be found in your Welcome Email or in the Customer Portal.

Nameservers look like nsX.acornhost.com, nsY.acornhost.com (where X and Y are numbers).

For FTP, you can use your domain name and Cpanel username and password to connect as long as your domain name is pointing to our servers. If not, you will need to connect using the server IP, or your dedicated IP if you have purchased one.


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