|I just set up my account and I can't get my site to show up.|
|Help! My site is down!|
|When I go to my site I get a "Forbidden" page.|
|I can't receive email|
|I cannot send mail from Outlook or Outlook Express.|
To test this:
Press Start/Run and enter:If the port is not blocked, you should see a DOS window open up and a response starting with the '220 ' string will appear. If you do not see this message, your ISP is blocking port 25 and you will not be able to use Acorn Host's standard mail servers to send mail. You can try using your ISP's outgoing mail server, as the incoming and outgoing mail servers do not have to be the same. Please contact us if you really need to use our mail servers to discuss alternate ports.
telnet://mail.yourdomain.com:25Press 'return' or 'enter' on your keyboard.
(or the server IP if your domain is not pointed to us)
If you do see the 220 string, this is not the problem, and please contact Technical Support for more help.